Do you ever feel the pressure of needing to make the right call when everything is moving fast?

Do you want to strengthen not just your decision-making, but also the emotional intelligence, inclusivity, and confidence that make your choices impactful?

In today’s workplaces, leaders and professionals are faced with more than just deadlines—they’re navigating team dynamics, ethical concerns, and the growing role of AI in decision-making. The ability to stay calm, think critically, and respond with empathy is no longer optional—it’s what sets brilliant professionals apart.

This course will give you the tools, strategies, and practical frameworks to problem-solve under pressure, regulate emotions, communicate with confidence, and lead in ways that build trust and inclusion.

This online course will help you:

  • Apply critical thinking strategies to solve problems with clarity and precision.
  • Recognize and reduce sources of mental fatigue with micro-breaks and cognitive resets.
  • Strengthen emotional regulation and build calm leadership presence.
  • Respond to microaggressions and difficult moments with empathy and inclusive language.
  • Use reframing techniques to shift default thinking and unlock innovative solutions.
  • Navigate ethical and trust-related challenges of AI-assisted decision-making.
  • Foster psychological safety, team trust, and open-minded collaboration.
  • Leave with actionable strategies, reflection tools, and ready-to-use techniques you can apply immediately in your workplace.

The Workplace Brilliance: Building Problem Solving & Decision-Making Mastery e-learning course equips professionals with the cognitive, emotional, and ethical tools to thrive in fast-paced, high-pressure environments.

Course curriculum

    1. Overview: Workplace Brilliance: Building Problem Solving & Decision-Making Mastery

    1. Pre -Assessment: Workplace Brilliance: Building Problem Solving & Decision-Making Mastery

    1. Reflection

    1. Connections

    1. Cognitive Flexibility

    2. Useful Links

    1. AI + Human Intelligence = Smarter Decisions

About this course

  • Free
  • 12 lessons