Listening

“There is an established correlation between listening and leadership; the best leaders listen more than they speak and often allow others to come to conclusions on their own simply by asking the right questions.”

  • Display quiet confidence

  • Listen first, talk later

  • "When you remain serene, you're communicating that you have the situation under control and there's nothing to worry about."

Confidence

“Everyone has momentous projects at work, occasions that require massive coordination, preparation, imagination, and luck.”

  • Learn It

    Learn to empower yourself and others.

  • Develop It

    Develop confidence and a reputation for being dependable, trustworthy, and cooperative.

  • Exude It

    Become skilled in exuding confidence, even when you’re unsure.

Dignity

"People who treat others well don't stonewall or criticize; instead, they collaborate, seize opportunities and try to create a better result for everyone concerned."

  • Everyone is important and deserves to be treated as such

  • Respect others by showing compassion and empathy

  • 12 Practices that are essential to treating people well