What's included?

Communication is more complicated than ever. Learn how to use technology, interpersonal skills, and concise language to bridge the communication divide.

  • The Learning Ladder

  • Mitigated Speech

  • 7 Key Active Listening Skills

Communication in the New World of Work

  • Verbal

    Your words, your intention and and your presentation don't always align. Ensure that what you say matches what you mean.

  • Body Language

    Studies show that 50-70% of communication is non-verbal. What is your body language telling people?

  • Digital

    Communication is more than speaking and listening. In the New World of Work, communication means navigating the digital landscape.