Are you a facilitator looking for more than just content to deliver?

Do you want to feel confident not only in teaching but also in diagnosing workplace needs, designing programs, and showing measurable impact?

Whether you’re working with Workplace Connections, Workplace Education Manitoba, or building your own independent practice, the ability to connect training to organizational goals, identify skill gaps, and evaluate outcomes is essential.

This course is designed to give you the full toolkit: from assessing needs, to planning lessons, to engaging adult learners, and finally to proving that your training makes a difference.

Relational Skills Trainer will help you:

  • Conduct Organizational Needs Assessments (ONAs) to uncover real workplace challenges.
  • Identify skill gaps using frameworks like ASK (Attitude, Skills, Knowledge).
  • Align training objectives with organizational priorities and KPIs.
  • Write measurable learning objectives with Bloom’s Taxonomy and the ABCD method.
  • Build practical, activity-driven lesson plans tailored for adult learners.
  • Deliver training confidently using facilitation techniques that engage all learning styles.
  • Manage group dynamics, questions, and resistance in the classroom.
  • Evaluate and report training outcomes using the Kirkpatrick Model and ROI tools.
  • Access ready-to-use templates, checklists, and reflection guides for every stage of the process.

The Relational Skills Trainer 101 e-learning course equips facilitators with the knowledge, tools, and confidence to deliver workplace training that truly makes an impact.

Here’s what you’ll explore:

  • Introduction: How the course works, your role as a workplace facilitator, and the essential frameworks: Relational Skills (RS) and Skills for Success (S4S).
  • Conducting an Organizational Needs Assessment: Gather and analyze data to uncover what training is really needed.
  • Identifying Skills Gaps and Training Needs: Use ASK and other tools to pinpoint where training will have the most impact.
  • Aligning Training with Organizational Goals: Connect training to business outcomes and KPIs with alignment tools and matrices.
  • Writing Learning Objectives & Lesson Planning: Apply Bloom’s Taxonomy and the ABCD method to design measurable objectives and engaging, activity-driven lesson plans.
  • Delivering Training & Facilitation Skills: Master facilitation techniques, manage classroom challenges, and engage adult learners.
  • Evaluation & Reporting: Apply the Kirkpatrick Model, ROI, and Workplace Connections reporting tools to demonstrate impact.
  • Conclusion: Reflect on your growth as a facilitator and plan how you’ll apply these tools in real workplace training.